Accessibility
Jersey Pearl welcomes all to our accessible, St Ouen Showroom. Access for wheelchair users to the venue via the main entrance is via a ramp and paved surfaces.
Accessible toilets are available. There is no fixed seating in the Café and Terrace.
Our St Ouen Showroom
Jersey Pearl welcomes all to our accessible, St Ouen Showroom. Access for wheelchair users to the venue via the main entrance is via a ramp and paved surfaces.
Accessible toilets are available. There is no fixed seating in the Café and Terrace.
Our spacious showroom allows full access even when busy. Large turning circles and flat fronted cabinets enable closeup browsing suitable for buggies, wheelchairs and mobility scooters. One-to-one shopping or pearl tours are available as well as Pick-a-Pearl experience that can be enjoyed by everyone. The entrance to our spacious Café and Terrace is connected to the main venue with two steps or a short ramp. The Café and Terrace has no fixed tables or chairs, for free movement. We have highchairs for use in our café and a children’s play area.
All our colleagues are trained to a high standard in customer service. Each colleague is qualified to give informative pearl tours, which offer a hands-on and visual experience. These are available on a one-to-one or group basis.
our COLLEAGUES
All our colleagues are trained to a high standard in customer service. Each colleague is qualified to give informative pearl tours, which offer a hands-on and visual experience. These are available on a one-to-one or group basis.
ACCESSIBILITY FAQs
Do you have accessible toilets?
Our accessible toilet has grab rails and doors wide enough for both manual and powered wheelchairs. A baby changing facility is available in the accessible toilet, with space for a pram or pushchair.
Do you have dedicated seating or a seating area for people with disabilities?
Seating is available in the café. All tables and chairs are movable, we have non-fixed furniture. Soft seating is located around the venue.
Does your venue have Wi-Fi for visitors?
Yes.
Are guide dogs allowed?
Yes. All dogs are welcomed in our venue and café. Dogs are welcome anywhere on the terrace, as well as at selected tables in the café. To ensure everyone enjoys their time in jersey Pearl and the café, we kindly request that furry friends be kept on lead and supervised at all times.
Does your venue provide a discount for carers?
Admission is free to all.
Do you have accessible activities?
Yes. Pearl tours and Pick-a-Pearl.
Do you provide pre-visit information about your venue in an audio format for visually impaired visitors?
No.
Do you provide information about your venue in Braille for your visually impaired visitors?
No.
Do you provide information about your venue in Sign Language?
No.
Do you provide information about your venue in large print?
Yes, available on request.
Do you provide information in Easy Read for your visitors with learning disabilities?
Yes, available on request.
Do you provide information for people with disabilities in MS Word, PDF or by email?
Yes, available on request.
Do you have a guide, leaflet, map or web page giving detailed visitor information?
Yes. See information on our Find us page.
Does your venue offer audio descriptions for people with disabilities, such as an audio guide, audio described video etc?
No.
Does your venue have an induction loop for deaf and hard of hearing visitors?
No.
Does your venue have an infrared loop system for hearing impaired people?
No.
Getting Here
Parking at our venue
The easiest way to get to Jersey Pearl is by car. We offer free parking in our large, onsite carpark.
You can get to Jersey Pearl using bus routes 12, 22 and X22 from Liberation Station. The bus stop is right outside our venue. Click here for the latest timetables.
Walking to our venue
Jersey Pearl is in St Ouen’s Bay, part of the Jersey National Park. Here you will see wild heather and colourful Jersey fields offset against stunning ocean views. The flat landscape and breath-taking surroundings make St Ouen’s Bay a favourite walking spot for locals and tourists alike.
For enquiries, please call us on 01534862 137 or contact us online here.